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Ask New Student Orientation

Welcome New Vols! Our staff members are here to help you understand and navigate orientation, or what we call the New V.O.L Experience. Use the below navigation menu to select “Staff” and begin your conversation with us.

NOTE – The University of Tennessee, Knoxville operates from 8 a.m. to 5 p.m. on Mondays through Fridays (excluding administrative closings). Requested information and responses may be delayed if sent outside the university’s hours of operation.


Looking for your virtual advising time slot?

Students will receive an email or emails from their academic college prior to their virtual advising session date. Email(s) will include information about how to prepare, tips for success, and their individual advising appointment. Arrival and amount of these emails will depend on the academic college, so students MUST check and read their UT email account for this information. If a student has not received an email from their academic college by 9 a.m. the day of their session beginning, please have them email orientation.utk.eduLearn more about Phase 1: Virtual Advising here.