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Frequently Asked Questions

Orientation is highly recommended; you will not be able to be advised or register for first-semester classes without attending orientation. Additionally, orientation will provide you with the tools necessary to be successful in your first year at UT, including important dates, information on campus resources, etc.

Once you pay your confirmation deposit, it can take up to 24 hours for your status to update in our system. Check back the next day and you should be able register for the program.

Most academic colleges do not require you to bring a laptop to orientation. However, the Tickle College of Engineering and the College of Architecture and Design ask that you bring a laptop or tablet with you to assist during academic advising sessions and course registration.

There is not a deadline. However, spaces are available on a first-come, first-served basis, so we recommend you register as soon as possible

We are unable to offer fee waivers to attend orientation. Email orientation@utk.edu for more information about deferred payment of the orientation fee.

We encourage you to attend summer orientation to have the full orientation experience. However, if you cannot attend during the summer, we will have orientation sessions for first-year students on August 15 and for transfer students on August 14. Registration for these August sessions will open in mid-July.

Typically you do not need to schedule a separate appointment to meet with your advisor outside orientation. In fact, orientation is your first chance to meet with an advisor and schedule your first-semester courses. Some colleges work with transfer students to schedule an advising appointment outside orientation.

We consider family members to be critical partners in the success of new first-year and transfer students. Families and guests have a slightly different schedule from their students to ensure all questions get answered before your student attends the university including financial aid, housing, dining, parking, and much more. We encourage all families of new students to attend orientation.

You may stay in the residence hall for $45 (private room) or $37.32 (shared room) per person per night. Preregistration is recommended, although arrangements can be made at registration if spaces are open. Students and guests stay on separate floors of the residence hall.

Unless otherwise specified, students attending a two-day session can stay on campus the night before their session for an additional charge of $27 per student per night. Family members and guests can also stay an extra night for $45 (private room) or $37.32 (shared room) per person per night. No reservations are required for early arrival housing; payment is due at the time of check-in in the form of Visa, Mastercard, or personal check.

Students can request to stay together upon arrival at the residence hall on Day One of the orientation session.

Check your UT email account to see if your housing contract is there. If not, send a request to University Housing (housing@utk.edu) to have your contract resent.

If you will not be living on campus, you need to complete a residency requirement exemption request.

Upload your VolCard photo at least 24 hours before the beginning of orientation so you can pick your card up during your session. Visit the VolCard website and review the photo submission guidelines.

Students in the Volunteer Bridge program do need to pay the $250 enrollment deposit. You will need to confirm your attendance on your VIP (Vol-In-Progress) page. You must also register for an orientation session after confirming attendance on your VIP page. Email onestop@utk.edu for more information.

You will need to have your entry term changed to summer through Undergraduate Admissions (admissions@utk.edu). Once your entry term has been changed, you will need to register for summer entry orientation. View summer entry orientation dates.

We do not have a waiting list. However, seats regularly become available, so please log in and check the registration system regularly to see if your desired session has become available. There is a $25 change fee for two-day sessions and a $10 fee for one-day sessions.

Contact One Stop (onestop@utk.edu) to request a change of major. Some majors and academic programs require additional materials for admission. You can also change your major during Check-In at Orientation.

If you have a conflict with your current date, log in to the registration system to see a list of available sessions. There is a $25 change fee for two-day sessions and a $10 fee for one-day sessions.

Email the Center for Leadership and Service (leadserve@utk.edu) and ask to be added to the Ignite waiting list. For more information on Ignite, visit their website.

If you will not be attending UT, please fill out the admissions decline form.  Refund requests must be made in writing at least 10 working days before you are confirmed orientation session. Please note that a processing fee ($25 for two-day orientation sessions and $10 for one-day orientation sessions) will be subtracted from your refund amount. Email your request to New Student and Family Programs at orientation@utk.edu.