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Frequently Asked Questions

Registration

If you’re unable to pay the $240 fee at this time, please contact New Student Orientation directly at orientation@utk.edu to receive instructions on deferring the fee to your first semester bill.

Email arussel6@utk.edu with updates. We recommend sending those updates as soon as possible. This will ensure your advisor has the most up-to-date information.

Please email arussel6@utk.edu to make the change. Note: Some majors will require additional approval before being processed. You’ll be notified once the change is made. From there, New Student Orientation may contact you to select a new Virtual Advising session.

You’ll receive a confirmation email shortly after submitting your registration with additional details and information to help prepare you for your Virtual Advising appointment. It’s important you check your email (both personal and VolMail) frequently to stay updated on each phase of your NVE.

The NVE fee is nonrefundable. However, if you choose to attend UT for an upcoming semester, you will not be asked to pay again.

This fee allows us to provide all students a customized orientation experience. All three phases of the NVE give new students the opportunity to engage with our campus, faculty, and staff leading up to the start of their first semester and beyond.

Your fee includes:

  • Meals during Big Orange Welcome
  • UT apparel and materials during Big Orange Welcome
  • Program expenses
  • Technology–specifically for the Online Pre-Orientation
  • Off-campus trips during Big Orange Welcome
  • AND SO MUCH MORE!


Phase 1: Virtual Advising

An advisor will reach out to schedule your appointment at least one week prior to your selected advising date. Attempting to contact them on your own will not result in an earlier Virtual Advising appointment. Remember, you MUST officially register for the New Vol Experience first in order to meet with your college. Your advisor will not have your information until you register.

Depending on your college, you’ll hear from your academic advisor at least 48 business hours before your selected date. If you haven’t heard from your college by that time, please contact New Student Orientation and we’ll make sure you get connected.

Contact New Student Orientation directly, and we’ll help you find another available date.

Depending on your college, you’ll hear from your academic advisor at least 48 business hours before your selected date. If you haven’t heard from your college by that time, please contact New Student Orientation and we’ll make sure you get connected.

All students are required to complete Pre-Advising before meeting with their advisor. if you don’t complete it beforehand, your advisor may ask you to reschedule. It only takes 15 minutes at most!

Yes! However, we encourage you to wait between 24-48 business hours before starting your Pre-Advising. This will ensure that your major change has been processed. Once your account is updated with your new major, your Pre-Advising will reflect your new college!

Read these instructions to learn how to set up your free Zoom account through UT. If you have any questions or run into issues you can contact our Office of Information Technology at 865-974-1000 OR you can chat with a staff member.

Once your advisor reaches out to schedule your appointment, make sure to let them know and they will make the necessary accommodations.

UT takes academic advising seriously. Your academic advisor will help you develop your academic plan in relation to self-exploration, career exploration, and experiential learning. You can expect a one-on-one experience with an advisor who will introduce you to the curriculum in your program of choice. At the end of your advising appointment, you will have an academic plan which you will use to register for your first semester classes.

We don’t expect new students to know how to navigate their MyUTK and register for classes before their first semester. Pre-Advising will walk you through the necessary steps to register for classes. Plus, your academic advisor can be a great resource if you have questions or issues along the way!

Every college and advisor does things a little differently. If you’re concerned with the amount of time Virtual Advising will take, make sure to ask your advisor once they reach out to schedule your appointment.

At UT, we appreciate the value of familial involvement in their students’ educations. We encourage families to be involved and to reach out to us with any questions or concerns. During the Virtual Advising session, however, we ask that students be left to hold their advising appointment one-on-one.

Phase 2: Online Pre-Orientation will be available to those students registered for the New Vol Experience starting on June 1. Even if you haven’t met with your advisor yet, you’ll still receive a direct link to complete the platform at that time.

If you register for the New Vol Experience after June 1, you’ll receive a separate email about how to complete this requirement before the start of classes.


Phase 2: Online Pre-Orientation

Yes! All incoming students (both First-Years and Transfers) starting in either the Summer or Fall semester must complete all sections of Online Pre-Orientation.

As long as you’ve registered for your New Vol Experience and paid the fee, you’ll receive an email on June 1 with a direct link.

For those students who register for the NVE after June 1 will receive an email to complete Pre-Orientation right away.

A link will be sent to you via email. Log in with your UT username and password. If you ever run into any issues with it though, never hesitate to reach out to NSO directly at orientation@utk.edu.

Those students who have not completed their Pre-Orientation before the deadline run the risk of a hold being placed on their account. This hold may prevent them from making changes to their schedule and registering for future semesters.

No preparation is needed. Pre-Orientation is packed with fantastic insight to help you navigate your first year as a Vol and every semester after.

No. Students will have the opportunity to save their progress, and return to complete remaining sections at another time.

We want your Pre-Orientation to be customized to YOU. Therefore, we designed specific experiences tailored to First-Year, Transfer students, and Veterans.

Please contact New Student Orientation directly at orientation@utk.edu or 865-974-4546. We will do everything we can to make the necessary accommodations.


Phase 3: Big Orange Welcome

Any new Volunteer can attend BOW. While all new incoming students have required events they must attend, most of our events are open to all first-year students as well.

Big Orange Welcome is Phase 3 of your New Vol Experience. For new incoming students, there are required events. However, not all events are required.

The $240 fee covers ALL phases of the New Vol Experience, including all sessions, food, and giveaways during Big Orange Welcome.

Absolutely! You can do both. Plus a majority of the optional programs over the first 6-weeks as well! You can find Ignite registration HERE.

Yes! There are required events for both, but our offices work closely together to build a coordinated schedule to make sure you can experience both programs! Check out the Office of Sorority & Fraternity Life for more details.


Volunteer Families

We encourage families to be involved and to reach out to us with any questions or concerns. During the Virtual Advising session, however, we ask that students be left to hold their advising appointment one-on-one.

As much as we appreciate our Volunteer family member’s energy and enthusiasm, Big Orange Welcome is specifically designed for students only.